FAQs

Normal

• Nutrus account gives you complete access to your orders and your personal data with the help of your registered user ID & password. Your Nutrus account will be completely under your control for any transactions & cancellations. You can change your details like address, phone numbers, email IDs at any given time.

It is necessary to have an account with a valid email to make purchases on nutrus website. By creating an account, you can enjoy a personalized shopping experience including recommendations, quicker checkout and a wishlist. You will also be able to rate/review the products/sellers.

Once your order has been logged and payment authorization has been received, Nutrus confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when we receive it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the items you have ordered and the expected delivery time.

Nutrus offers you multiple payment methods. All your online payment modes are very safe and secure with our trusted payment gateway partners. Because of the usage of encryption technology all your transaction details are secure anf confidential at all times.You may use Internet Banking, Cash on Delivery to make your purchase. Nutrus also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

No. We are working on it.

Nutrus values its customers & to show that every customer is important to us, we do not charge above 300 for delivery to any order Pan India. Absolutely free shipping over the purchase of Rs300.

Even though it differs from region to region, all the deliveries will more or less be delivered in 4 Days.

Returns are easy. Contact us at consumers@www.nutrus.in and initiate a return. You will receive a call explaining the process.


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